Tag Archives: Customers

What can we learn from the “Big Boys” – Ericsson

There was a conference in Silicon Valley not too long ago where Entrepreneurs gathered to hear some great speakers on the topic of innovation. One such speaker was the head of IP and Broadband for Ericsson, the telecom giant based in Sweden, Maya Strelar-Migotti. There was a great synopsis of the key elements in herContinue Reading

Howard Schultz of Starbucks shares insights about Innovation

There was a great article in USA Today, “Starbucks CEO Schultz on Digital Innovation,” where he shared some interesting thought and insights about how he and Starbucks view innovation going forward. I thought there were some interesting comments, quotes, and actions they are taking that could be relevant for all of us to take notContinue Reading

Strategy, Creativity, and Innovation in the Desert

Recently we had the opportunity have a meeting with our management team in the desert, specifically Arizona. It was a great several days of learning, participation, and of course some fun. But what one area that stood out for me and I wanted to share with you was how our employees embraced creativity and comingContinue Reading

Is Innovation “Big Bang” or “Drip”…or both?

If you are reading anything about Innovation, you have probably been exposed to a variety of approaches. The two that get the most attention are whether you should look to innovation for the next “Big Bang” of something new and completely game changing or something steady like a “Drip” to continuously improve upon what youContinue Reading

Customer “NECESSITY” is key factor in driving Innovation

One of the biggest debates around innovation is who are you innovating for? Many organizations innovate around a product they believe will be really valuable even if the customer isn’t sure they really need it. The other group focuses on innovating around solving and the customer has. This is the group that believes innovation shouldContinue Reading

Success = Making more MISTAKES than Last Year

This year I decided to make some New Year’s Resolutions, like most people do this time of year. While some are more exciting than others, one I thought you might be interested in hearing about relates to my need (and probably yours) to “play it safe” and “lower my risk” throughout the year. But HOWContinue Reading

Want the “Unexpected” – Create a Process

In talking with various people and reading stories about how companies have been successful and being more innovative than their competitors, one thing clearly stands out – they have a process.  But here’s the interesting twist – the standard, routine, everyday process is what generally creates the unusual, unexpected, revolutionary discoveries and innovations in theirContinue Reading

Innovation Competition yields some interesting Results

I was reading an interesting article the other day on the Smart Planet blog about a contest that Harvard Business Review and McKinsey – two powerhouses in the area of new thinking. They launched a contest called “M-Prize Competition” where they are taking on what I think is a great approach to helping others innovateContinue Reading

Is Innovation part of your DNA (culture)?

This is probably the biggest and most complex question I have about innovation – creating and establishing innovation into our culture or making it part of the DNA of EJ Bartells.  I recently attended our CEOtoCEO Innovation Team session and this was also a key issue/question among the leaders part of our group as well. Continue Reading

Are you “Leading” or “Managing” Innovation?

As the CEO of a company and now blogger in the area of innovation, I struggle with this question when I talk with people our own employees. Innovation is fun. Innovation is exciting. Innovation is challenging…and it is being on the forefront of something new or improved. Who wouldn’t want to be involved in innovation?Continue Reading