Author Archives: Rick Smith

Why are we so passionate about being Innovative?

This is a question Brian and I get more often than not when people first read our blog and see that it is about innovation…innovation in a traditionally laggard industry such as ours. What I explain is quite simple. While we are certainly not where we want to be in this area, we have started.Continue Reading

Howard Schultz of Starbucks shares insights about Innovation

There was a great article in USA Today, “Starbucks CEO Schultz on Digital Innovation,” where he shared some interesting thought and insights about how he and Starbucks view innovation going forward. I thought there were some interesting comments, quotes, and actions they are taking that could be relevant for all of us to take notContinue Reading

Strategy, Creativity, and Innovation in the Desert

Recently we had the opportunity have a meeting with our management team in the desert, specifically Arizona. It was a great several days of learning, participation, and of course some fun. But what one area that stood out for me and I wanted to share with you was how our employees embraced creativity and comingContinue Reading

20 Fascinating “Accidental” Inventions

While we usually write about ways to help each other be more innovative and lead innovation, sometimes it’s good to have a bit of fun as well. I found this list published by the Christian Science Monitor that did just that for me so I thought I would share it with you. They put togetherContinue Reading

Get your Employees Involved to Solve…

One question I get asked on a regular basis is, “How do you get employees involved and interested in helping you innovate?” Great question and like most good questions, there is more than one answer. We have talked about several ways other organizations have been successful in getting this to happen, and here is anotherContinue Reading

Unleash the employees…let them fly!

Employees are great idea generators, and innovators – but only when freed by management. I get this because I am right in the middle of it as we continue to find more ways to be innovative and more ways to “re-invent” ourselves for the future. One thing I have found to be for sure –Continue Reading

Is Innovation “Big Bang” or “Drip”…or both?

If you are reading anything about Innovation, you have probably been exposed to a variety of approaches. The two that get the most attention are whether you should look to innovation for the next “Big Bang” of something new and completely game changing or something steady like a “Drip” to continuously improve upon what youContinue Reading

Unleash the employees…let them fly!

Employees are great idea generators, and innovators – but only when freed by management. I get this because I am right in the middle of it as we continue to find more ways to be innovative and more ways to “re-invent” ourselves for the future. One thing I have found to be for sure –Continue Reading

Three Lessons Learned from Open Innovation

As we continue to build more around being an innovative company, it is interesting to learn from others what works and where companies stumble along the path to being effectively innovative. One recent blog post from Andy Zynga of Harvard Business Review, “Where Open Innovation Stumbles,” talks exactly about this issue. I wanted to shareContinue Reading

Apple just THINKS different when it comes to products

I was thinking about our own company over the holidays and looking at who we were and where we are going in the coming year. We have been quite successful and to me, being the competitive person I am, this is when we should really accelerate our innovation. While others might sit back, I wantContinue Reading