A recent customer situation that occurred in both Salt Lake City and Denver reminded that not every innovative idea or innovative solution has to be ground breaking – it just has to be coming up with a better way of doing something that wasn’t done before. Sometimes we spend so much time looking for the… Continue Reading
Monthly Archives: December 2011
Hire the “Crazy Guy”
I have to be honest with you, I am not one of those people who have the creative (right side) of the brain working on a regular basis. But fortunately, I am surrounded by some excellent “right brain” employees, for which I am very thankful. This is a story about one of these individuals… For… Continue Reading
Customer needs and Collaboration drive innovation
When it comes to innovation, sometimes we spend so much time looking for the “big idea” instead of focusing on the smaller ideas that can have big impacts. This was demonstrated to me last week while visiting our Spokane office and sitting down with Jamie Udd. Jamie and his staff have done an amazing job… Continue Reading